Lean OfficeDeveloping reliable high performance office processes with the lean approach is a special challenge. But it’s worth it. Because processes such as order processing, invoicing, development, and after sales service also - or particularly – hide a great deal of waste that ties up staff, lengthens reaction times and causes costs.
And customers suffer from this most of all. |
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Vollmer & Scheffczyk GmbH has made a name for itself with outstanding lean offices over the past few years. In doing so we use the classic lean methods including:
But the following also applies here: “lean is not just tools, it's a way of thinking.” The largest task is creating the spirit of continuous improvement and systematic problem solving in the heads of both the management and the team.
If this is successful extraordinary improvements in process performance can be expected. This will be reflected in higher productivity, better service levels and reliable lead times.
Give it a try and let’s look for waste in your administrative department.
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01/01/1970
